Gift Cards can be used within any food and beverage outlets or gift shops within the parks. They can also be used towards your admission, souvenirs, memberships, sponsorships, and experiences.
Please note: This gift card cannot be used on our websites or the ZSEA online shop. We apologise for any inconvenience caused.
Can I use my gift card to purchase tickets online?
Gift Cards can only be used in-store or over the phone at this moment in time. To pre-book tickets using your Gift Card please call our Guest Services team on 01953 887771.
Can I use my gift card at either zoo?
Gift cards can now be used at either Africa Alive or Banham Zoo.
What is the Expiry period for Gift Cards?
Gift Cards do not have an expiry date.
How can I check my balance?
You can ask a Team Member in our Gift Shops or contact Guest Services to check your balance.
What can I spend my Gift Card on?
Gift Cards may be used to purchase admissions, souvenirs, food and drink, memberships, sponsorships and experiences sold within the parks.
Please note: Gift Cards cannot be used on our websites or our online shop.
Delivery to UK mainland, additional charges will apply outside of these regions. Price includes VAT. Shipping calculated at Checkout.